Who doesn’t love shopping? 

Shopping centres have realised that they must adapt and evolve to meet the shifting demands of consumers because the industry is expanding and growing. One exciting and innovative approach to modernising malls and making them more attractive is incorporating smart glass technology. This article will explore how Smart Glass for Malaysian mall renovations can revolutionise shopping centres, enhancing visual appeal, sustainability, and overall customer experience. 

The Imperative for Mall Transformations

Traditional shopping centres are encountering significant challenges in the digital era. The rise of online shopping and evolving consumer preferences have led to declining foot traffic within malls. To remain relevant and lively, shopping centres need to transform. One such change involves the integration of smart glass technology.

What Is Smart Glass?

Smart glass, also known as switchable or privacy glass for mall shops, is an innovative material capable of altering its appearance from transparent to opaque or adjusting its tint in response to external factors like light, heat, or electricity. This remarkable adaptability makes it an ideal choice for renovating malls.

  • Types of Smart Glass

Several types of smart glass are available, each with unique features and applications:

  1. Electrochromic Glass: This type of smart glass changes its transparency when an electrical voltage is applied. It offers precise control over the level of tint, making it suitable for storefronts and skylights.
  2. Thermochromic Glass: This type of glass is used in climate-sensitive areas, helping to regulate heat and glare.
  3. Liquid Crystal Display (LCD) Glass: LCD glass uses liquid crystals to control transparency. It can be integrated with digital displays, enabling interactive advertising and promotions.
  4. Anti-Reflective Glass: Anti-reflective glass is engineered to reduce glare and minimize reflection, making it ideal for display cases, museums, and electronic devices like smartphones and tablets. It incorporates special coatings that help to transmit more light and reduce unwanted reflections, resulting in a clearer and more vibrant viewing experience.
  5. Bulletproof Glass: Bulletproof or ballistic glass is designed to withstand ballistic impacts and protect against forced entry. It comprises multiple layers of glass and synthetic materials that absorb and disperse the energy of bullets or other projectiles. This type of glass is often used in high-security environments such as banks, government buildings, and armored vehicles.

Real-Life Smart Glass Experience

Among the many Malaysia Mall Renovations, smart glass integration has been a vital highlight. 

  • ION Orchard – Singapore:

ION Orchard, a high-end shopping mall in Singapore, featured smart windows that could switch from clear to opaque. This technology allowed retailers to create visually appealing storefronts and control the level of transparency, enhancing the overall shopping experience.

  • The Gardens Mall – Malaysia:

The Mall in Kuala Lumpur, Malaysia, incorporated smart glass technology in some of its shopfronts. These windows could change from transparent to opaque, providing shoppers with glimpses of the products inside while maintaining privacy when needed.

  • Siam Paragon – Thailand:

Siam Paragon in Bangkok, Thailand, utilised smart glass partitions in certain mall areas. These partitions could switch between transparent and opaque states, serving as decorative elements and functional dividers within the mall’s layout.

  • SM Aura Premier – Philippines:

SM Aura Premier in Taguig, Philippines, incorporated smart glass in its design. These glass panels could adjust their opacity, contributing to the mall’s modern and interactive ambience.

  • Pavilion Elite – Malaysia:

Pavilion Elite, an extension of Pavilion Kuala Lumpur, also featured smart glass technology in its storefronts. The dynamic displays allowed retailers to showcase their products in an eye-catching and customisable way.

  • The Mall Bangkapi – Thailand:

The Mall Bangkapi in Bangkok, Thailand, used smart glass technology for some shop windows. This feature helped retailers attract customers with attention-grabbing displays and switch to a private mode when necessary.

Advantages of Smart Glass in Shopping Centre Innovations

1. Aesthetics

Smart glass can instantly transform a shopping centre’s atmosphere. It enables dynamic storefronts that can transition from transparent to opaque, creating an element of surprise and intrigue for shoppers. This design flexibility can attract more visitors and prolong their stay inside the mall.

2. Energy Savings

The incorporation of smart glass can result in significant energy savings. When the glass tints in response to sunlight, it reduces the need for excessive air conditioning and artificial lighting. This reduces operational costs for mall owners and positions the shopping centre as an environmentally responsible destination.

3. Excelled Customer Experience

Smart glass can enhance the overall shopping experience. Storefronts can display interactive advertisements or provide privacy on demand. Shoppers can enjoy a more comfortable and visually appealing environment, increasing satisfaction and loyalty.

  • Installation and Cost 

  • Smart Glass Type: 

The type of smart glass you select significantly influences the cost of smart glass installation services. Different technologies, such as electrochromic, suspended particle device (SPD), and liquid crystal, are available, each with unique characteristics and cost structure. Electrochromic glass, for instance, is known for its energy efficiency but might be more expensive to install than other options.

  • Shopping Center Size: 

The overall size of the shopping centre is another pivotal factor in determining installation expenses. The larger the area requiring smart glass integration, the more material will be needed, and labour costs may increase proportionally.

  • Customisation: 

If you require customised touchscreen glass solutions, such as curved or uniquely shaped panels, the installation costs may rise further due to the project’s complexity.

  • Additional Components: 

Consideration must also be given to any additional components or systems required for the smart glass to function optimally, such as automated controls, sensors, or connectivity with building management systems. These components can contribute to the overall installation costs.

  • Maintenance Requirements

Beyond the initial installation costs, it’s essential to factor in the ongoing maintenance requirements for smart glass. While smart glass is generally known for its durability and longevity, it still necessitates routine upkeep to ensure it performs at its best.

  1. Periodic Inspections: Regular inspections are essential to identify potential issues or malfunctions in the smart glass system. These inspections may include checking for cracks, ensuring proper electrical connections, and verifying the functionality of the control systems.
  2. Cleaning: Keeping smart glass clean is vital for its transparency and functionality. Dust, dirt, and smudges can accumulate on the glass surface over time, affecting its appearance and performance. Cleaning protocols should be established and followed consistently, including using appropriate cleaning agents and techniques.
  3. Repairs: Repairs may be necessary for damage or malfunctions. Depending on the extent of the issue, repairs could incur additional costs. It’s advisable to have a contingency plan and budget for potential repairs.

Future Prospects

The future of shopping centres lies in their ability to adapt and innovate. Smart glass technology is poised to play a crucial role in this transformation. As the technology evolves and becomes more affordable, we can expect to see even more widespread adoption.

Did you know that it can reduce energy consumption in shopping centres by up to 40%? By intelligently controlling the amount of sunlight that enters the building, smart glass reduces the need for artificial lighting and air conditioning.

The smart glass market is experiencing exponential growth. It is estimated to reach a value of 15.43 billion USD by 2030, reflecting a CAGR (Compound Annual Growth Rate) of 13.84%. This growth indicates the increasing demand for smart glass solutions across various industries, including retail.


In conclusion, the future of shopping centres isn’t just about the buildings. It’s about using advanced technology to make stores more interesting, energy-efficient mall design, and cost-effective for shoppers. Smart glass is a big part of this change, and as it gets cheaper and more common, we can expect stores to be more exciting and better for the environment. The numbers and facts we’ve talked about show how much smart glass can change the shopping centres of the future. It can make stores more fun to visit, save energy, and cost less to run.

In simple terms, smart glass is like magic for shopping centres, making them cooler, greener, and cheaper. So, in the future, shopping will be even more amazing, thanks to smart glass.

Visit AV Discovery for Smart Glass Solutions. 

FAQs about Smart Glass in Mall Renovations

  • Is smart glass cost-effective for small shopping centres?

The cost-effectiveness of smart glass depends on various factors, including the size of the shopping centre, energy savings, and long-term benefits. It may involve a more significant upfront investment but can yield substantial returns over time.

  • Can smart glass be retrofitted into existing shopping centres?

Smart glass can be retrofitted into existing structures, making it a versatile option for mall renovations.

  • Does smart glass require electricity to function?

Yes, most types of smart glass require electricity to change their transparency. However, the energy consumption is minimal and offset by the energy savings it provides.

  • Are there privacy concerns with smart glass in dressing rooms or restrooms?

Privacy is a concern that should be addressed when using smart glass in such areas. Proper design and privacy settings can mitigate these concerns.

  • How long does smart glass typically last before needing replacement?

Smart glass is designed to be durable and can last for many years with proper maintenance. The lifespan may vary depending on the type and usage.

  • How long does smart glass typically last before needing replacement?

Smart glass is designed to be durable and can last for many years with proper maintenance. The lifespan may vary depending on the type and usage.

AV Editor

Author AV Editor

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